Things are always changing for the restaurant industry. The last few years have been about finding new ways to do things and attract new foodies. That being said, there are a few unique dining experiences that stand out for restaurants this year:
Have you heard of the Roger Smith hotel in New York? Being an independent boutique lodging property in the land of hotel giants can leave you a little bit off the beaten path, with no global marketing or recognizable brand name. But the Roger Smith hotel is not standing back and hoping for conventional word-of-mouth to drive business. They are taking advantage of the real power of social media to create buzz about their unique lodging experience.
It’s been said that we eat with our eyes. That’s why so many chefs pay great attention to detail on their plate presentations. The same can be said for the presentation and preparation of the meal. Part of the overall customer experience of a great meal is how it’s presented. That’s why tableside service should not be overlooked as a sales tool.